Refund policy

Returns & Refund Policy

We want to ensure your collectables arrive in mint condition. We accept returns on damaged or incorrect items within 14 days of delivery.

• Eligibility: Returns are accepted for damaged or wrong products only.

• Return Window: Claims must be made within 14 days of the delivery date.

• Our Process: We provide a pre-paid shipping label for all approved returns.

• Resolution: We will prioritize sending a replacement to fulfill your order. If the item is out of stock, a full refund will be issued.

To start a return, email us at sales@bbdiecasts.com to report a damaged or incorrect shipment.